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The Power of the Consumer gets stronger....

So we've seen the power of social networking sites like Facebook, Bebo and MySpace. Children are forever commenting on their blogs and on the train to London I hear those infamous words "Do you know what [person x] said on Facebook" and "I was updating my Facebook and do you know who invited me as a friend."

 

These aren't children/teenagers saying this. These are adults!! Half the department of my current client have accounts and talk about it regularly. Now, people may say that I'm mad but, I recently signed up to my own account and thought (perhaps I'm the only one) why bother!

 

I'm already a regularly contributor to Linkedin and find that site much more of a suitable site for my own interests and requirements. Perhaps I'm not one of the soap opera generation who find it interesting to constantly view into other people's lives. However, I'm not writing here to express my interest/concern about social networking.

 

Recently, David Crow (The Business) wrote an article on "Social shopping sites prepare an attack on the high street". There is a new website called Kaboodle which allows users to use an internet explorer plugin and with products that they are interested in they attaches the image of a product and writes a review of that product. The more clips that a user takes the more detailed a profile with surprising accuracy of the user's interests and buying behaviour.

 

 

Lets assume that this site takes off (and it appears that it already has with site visits increasing 300% from October 2006 to September 2007). Advertisers should be really taking notice of this service (and others) for seriously targeted advertising.

 

Perhaps, for retailers the most frightening thing is that this is site is something that shoppers can use for internet only and internet and retail outlet stores. For those that have both an e-channel and a retail shop channel it could mean that the footfall increases and that queueing systems have to be improved because users already know what they want.

 

This is certainly one to watch.

 

Social Networking - Shoppers' Power Online and Offline

 

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